Origin Sustainables

Welcome!

Thank you for choosing Origin Sustainables as your trusted partner in packaging and foodservice solutions!

Building a Reliable Packaging Supply

For over 35 years, Origin Sustainables has been a leader in sustainable foodservice and takeout packaging, providing traditional and quick-service restaurants, food producers, and distributors with tailored supply chain solutions that drive growth, brand consistency, and unrivalled quality.

As your strategic partner and an extension of your team, we’re excited to deliver reliability and transparency in your packaging supply through:

  • Tailored Sourcing & Procurement
  • Complete Inventory Management

  • Custom Product Development
  • Proprietary Quality Control Standards
  • Supply Chain Risk Management
  • Personalized Client Care
  • Marketing & Branding Support

Partnering with Origin Sustainables

We’re committed to empowering you with greater clarity, confidence, and convenience in your supply chain to support your growth while aligning with your customer experience and sustainability packaging goals.

Clarity

Strengthen your decision-making and planning with greater certainty

1. Real-time inventory monitoring and reporting
2. Ground-level insights via local representatives
3. Complete supply chain transparency

Confidence

Achieve unrivaled product quality with on-time, in-full deliveries

1. Risk management and contingency planning 
2. High-quality, regulation-compliant materials
3. Proprietary quality control standards
 

Convenience

Leverage vendor-managed inventory to focus on growing your network

1. Tailored storage and distribution solutions
2. Direct relationships with high-volume manufacturers 
3. Custom designs and branding support

Meet Your Account Management Team

We believe in building strong relationships through clear communication and accessible support. Your account management team is here to assist you with everything from day-to-day operations to strategic planning. Below are your key contacts, each specialized in different aspects of our partnership to ensure you receive prompt, expert assistance whenever needed.

Inquiries Related to Orders and Payments
Lara Paulominas, Sales Administrator
[email protected]
Inquiries Related to Inventory Planning
Adrian Lui, National Account Manager
[email protected]
Inquiries Related to Logistics
Kostia Machula, Operations Manager
[email protected]
Inquiries Related to Product
Kris Zhou, Product Solutions Specialist
[email protected]

Frequently Asked Questions

To help you get the most out of our partnership, we’ve gathered answers to common questions about our services and processes. Below you’ll find helpful information about order management, shipping, exchanged and refunds, and contingency planning. While these FAQs cover many typical inquiries, remember that your account management team is always available to address any specific questions or concerns.

How do I modify an order?

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How can I return or exchange my order?

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What if my order is damaged?

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How do I track my orders?

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What are your delivery times?

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What payment methods do you accept?

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Where are you located?

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Complete Your Onboarding Forms

Please take a few minutes to complete the forms below to help us set up your account and ensure a smooth onboarding experience. If you have any questions, please don’t hesitate to contact us. 

Download and complete the PDF forms below, then send to [email protected].

Thank You for Your Partnership

The Origin Sustainables team looks forward to bringing your packaging solutions to life!