Hi,
Dairy Queen!

It’s great to connect with you.

Let’s optimize your packaging and supply chain together!

Minimize Risk with A Canadian Packaging Provider

Dairy Queen’s rich history and commitment to delivering quality treats and meals have positioned it as a beloved brand in the Canadian QSR landscape. With a dedicated focus on expansion and innovation, Dairy Queen aims to enhance its customer experience and reach more communities across the country. This ambitious growth underlines the need for a reliable, scalable, and streamlined packaging supply chain that can effectively support the various locations within the Canadian franchise network.

As a full-service provider specializing in custom takeout packaging and supply chain solutions, Origin Sustainables brings over 35 years of experience to the table. Our partnerships with industry leaders like McDonald’s and Edo Japan, enables us to offer tailored procurement strategies and comprehensive inventory management that ensure a 99.7% fulfillment rate to all Dairy Queen franchise locations. 

Addressing DQ's Packaging Challenges

Following visits to several Dairy Queen franchise locations in BC, our team conducted a packaging and supply chain audit that identified four key priorities to safeguard your packaging supply chain against market uncertainties and drive cost efficiencies by partnering with a Canadian supplier.

Scalability

With a BC headquarters and national reach, we deliver a 99.7% fulfillment rate to all your franchise locations through data-driven inventory management, tailored and adaptable storage and distribution networks, and partnerships with high-volume manufacturers. 

Centralization

As your single-source packaging supplier, we consolidate Dairy Queen’s packaging needs to deliver competitive volume pricing, consistent quality, and a dedicated account manager to reduce supply chain oversight and inventory management.

Reliability

Through real-time monitoring and contingency planning, we ensure consistent, on-time, in-full packaging deliveries to every location, reducing risk for Dairy Queen and strengthening trust across your franchise network.

 

Optimization

By leveraging economies of scale and end-to-end supply chain management—from manufacturing to distribution—we optimize Dairy Queen’s supply chain, delivering significant cost savings, consistently reliable inventory, and a strengthened commitment to quality and sustainability.

View Dairy Queen’s comprehensive packaging and supply chain assessment below.  

Dairy Queen| Supply Chain Assessment

 

Priorities

Findings

Our Capabilities

Key Benefits

Scalability
Operational Excellence 
  • Growth-focused franchise model
  • Centralized monitoring systems
  • Strong brand recognition and loyalty
Considerations 
  • Market uncertainties may impact packaging costs
  • Canada-wide market expansion
  • Ensuring quality and reliability amid expansion
  • Streamline service across locations
Supply Chain
  • Data-driven inventory management
  • High-volume manufacturers
Product
  • Custom product development
  • Extensive compliant packaging
Account Support
  • Operating market expertise
  • Consistent vendor communication
Inventory Management  
  • Tailored logistics
  • Transportation cost-savings
  • Scalable vendors
  • Network of certified overseas vendors
Brand Support
  • Simplified ordering
  • Minimum safety-stock
 Customer Experience
  • Franchise-wide packaging compliance
  • Franchise-wide consistency

Centralization
Operational Excellence 
  • Standardized packaging protocols
  • Strong compliance monitoring
Considerations 
  • Challenges in planning and mitigating disruptions
  • Production and logistics costs
Supply Chain
  • Vendor-managed inventory
  • Seamless transition and integration
Product
  • Standardized packaging quality and performance
Account Support
  • Single point of contact for procurement needs
  • Customized account management and inventory planning
    Inventory Management 
    • Competitive volume pricing
    • Reduced price volatility
    • Enhanced inventory tracking
    • Streamlined decision making
    Brand Support
    • Franchise location cost savings
    • Strategically managed inventory for optimal availability
     Customer Experience
    • Elevated brand image and commitment to quality

    Reliability
    Operational Excellence 
    • Dedicated supply chain management team
    • Use of technology for tracking
    • Franchisee satisfaction
    Considerations 
    • Reliable, nationwide logistics network
    • Product quality and performance
    • Supplier dependence to mitigate disruptions
    • Time spent inventory planning
    • Supplier communication
    Supply Chain
    • Minimum safety-stock thresholds
    • In-house QC team and standards
    • Rigorous manufacturer selection
    • Network of secondary suppliers
    Product
    • High-quality, fit-for-purpose
    • Advanced print quality
    Account Support
    • Supply chain optimization
    • Swift disruption response
    • Canadian-based customer service
    Inventory Management   
    • 99.7% fulfilment rate
    • No stock-outs, delays or stoppages
    • On-time, in full deliveries
    Brand Support
    • Unrivaled quality and reduced damage
    • Inventory visibility
    • Faster response times and problem-solving
     Customer Experience
    • Functional, innovative packaging
    • Strengthened brand recognition and customer loyalty

      Optimization
      Operational Excellence 
      • Acquisition integration
      • Innovative, branded packaging
      • Reducing environmental footprint
      Considerations 
      • Centralize procurement
      • Nationwide logistics networks
      • Cohesive branding and high-quality products
      Supply Chain
      • Consolidated and adaptable storage and delivery
      • End-to-end supply chain management
      • Economies of scale
      Product
      • Sustainable, PFAS-free materials
      • Leading-edge manufacturing
      Account Support
      • Risk management
      • Close planning and collaboration
      Inventory   
      • Clarity, confidence, and convenience in supply chain
      • Quick, reliable inventory
      • Risk-managed logistics networks
      Brand Support
      • Inventory reliability and consistency
       Customer Experience
      • Commitment to quality and sustainability

        Dairy Queen| Supply Chain Assessment

        To view Dairy Queen’s supply chain assessment on mobile, please download the PDF below. 

        Get Assessment

        Partnering with Origin

        We go beyond the role of your supplier, collaborating closely with Dairy Queen’s team to help you achieve your goals in packaging and inventory management, empowering you with greater clarity, confidence, and convenience in your supply chains.

        Clarity

        Gain enhanced visibility into your packaging supply chain through our ground-level insights and real-time monitoring, enabling you to make informed inventory decisions with greater certainty. 

        Confidence

        Our proactive approach to risk management allows us to mitigate disruptions and achieve higher standards of quality and reliability, offering peace of mind and a competitive edge. 

        Convenience

        Our flexible storage solutions and distribution model, coupled with our vast network of leading manufacturers, optimize your supply chain, allowing you to focus on growing your business.

        Ready to Future-Proof Your Packaging Supply Chain?

        For a complete overview of the assessment, please book a meeting with Adrian Lui, National Account Manager.

         

        Looking forward to connecting!
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